After the review
From conversation to a proposal you can say yes or no to.
Most first conversations end with a short written summary. If it makes sense to work together, the proposal that follows is specific about scope, fees, and what your team owns.
01
The summary
After the conversation, Rachel writes back with the priorities that came out of it, usually no more than three, and what still needs checking.
02
The proposal
If you want Harbor to do the work, the proposal sets out the scope in plain language: the finding, the priority, the deliverables, and the fees.
03
Your decision
You can accept, ask to start smaller, or take the priorities and run them with your own team. Nothing is held hostage to a signature.
What's in the proposal
Seven sections, written to be read in one sitting.
- 01The finding, in one paragraph
- 02The priority chosen, and why that one
- 03What Harbor delivers
- 04What your team handles
- 05Tools and access required
- 06How progress will be measured
- 07Implementation fee, ongoing fee, software, and ad budget
What a proposal doesn't do
It sets out work and cost. It doesn't manufacture certainty.
- No promise of a specific result. Harbor can describe the work, not guarantee the market.
- No confidential customer records. Business-level information and aggregate estimates are enough.
- No professional decisions. Clinical, legal and technical calls stay with your team.
Questions about the proposal
Do I have to decide right away?
No. The proposal is written so the owner and the people who run the work can read it together and talk it over. Take the time you need.
Can I share it with my team?
Yes. It's written for the people who will actually run the work, not just for the owner.
What if I want a smaller first step?
Ask. Most proposals can be split so the first priority is done on its own, then reviewed before anything else is committed.